Anti Spam

Introduction

In the context of electronic messaging, “spam” means [unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose].

We have a zero-tolerance spam policy.

Spam filtering

Our messaging systems automatically scan all incoming e mail messages and filter out messages that appear to be spam.

We may also report incoming email as spam. This can result in IP addresses and domain names being blacklisted.

Spam filtering issues

No message filtering system is 100% accurate, and from time to time legitimate messages will be filtered out by our systems.

If you believe that a legitimate message you have sent has been filtered out by our systems, please advise the message recipient by another means.

You can reduce the risk of a message being caught by the spam filters by:

(a) sending the message in plain text (instead of, or in addition to, HTML);
(b) removing any message attachments;
(c) avoiding the terminology and text styling typically used by spammers; and/or
(d) ensuring that your messages are scanned for malware before dispatch.

Receipt of unwanted messages from us

In the unlikely event that you receive any message from us or sent using our systems that may be considered to be spam, please contact us using the details below and the matter will be investigated.

Variation

We may amend this policy at any time by publishing a new version on our website.

Our details

This website is owned and operated by Northern Family Law Support.

Our principal place of business is at 11 Orchard Terrace, Chester le Street, County Durham , DH3 3JU. You can contact us by writing to the business address given above, by using our website contact form, or by email to help@northernfamilylawsupport.co.uk